iYogi Partners with GlobalLogic to Create "Generation V" Technical Support Platform

iYogi Partners with GlobalLogic for Software Product Development to Create "Generation V" Technical Support Platform
By awadhesh - Posted on January 13th, 2009
iYogi Partners with GlobalLogic to Create "Generation V" Technical Support Platform

New York, NY - January 13, 2009 –iYogi (http://www.iyogi.net/) today announced a software product development partnership with GlobalLogic Inc. to create a "Generation V" services platform for iYogi's proprietary technical support application framework, iMantra. The fastest growing direct-to-consumer and small business support brand from India, iYogi has more than 50,000 subscribers worldwide.GlobalLogic, the leader in global software product development, will assist in the enhancement of iYogi's service delivery framework using best-of-breed Web 2.0 tools and applications. Some of the innovative features to be introduced through this software product development tie-up include an application that resides on the customer's desktop and provides integration with iMantra ("Support Dock") and a global MPLS-based IP transport platform that provides customers with the instant deployment of remote access and voice-based support with a single click. This advanced implementation allows for integration with POS payment systems to facilitate real-time processing at the point of sale.
Uday Challu, co-founder and CEO of iYogi, said, "The partnership with GlobalLogic for software product development reiterates iYogi's commitment to offer affordable access to the highest quality technical support for home users and small businesses with disruptive applications and tools to manage their everyday technology needs. GlobalLogic's expertise will help us further enhance iYogi's widely acclaimed iMantra support platform with a new breed of applications and services, bringing us even closer to our customers"
.iYogi provides live computer support for home and small business users globally for the technologies they use every day. iYogi's live 24/7 support extends to multiple brands of computers, software and peripherals. iYogi services also include virus removal, spyware removal, optimizing slow computer, setup, configuration and troubleshooting your computer and peripheral devices, issues or errors with software applications. Currently available to customers in the United States, United Kingdom, Canada, Australia and Singapore, iYogi is on an aggressive expansion spree, extending services to several new geographies in 2009. iYogi's Customer Satisfaction Rate of 93% and Resolution Rate of 84% ranks it as the highest bench marked company in the computer support industry.
Peter Harrison, CEO of GlobalLogic Inc., said, "We are excited about this partnership, which will enable us to bring our specialized skills across the full software product development life cycle to iYogi. Already a proven leader in delivering innovative product engineering services to Web 2.0 companies, GlobalLogic will help iYogi continue to deliver the effective solutions for which it has come to be known"
.In contrast to many firms that focus on IT services, GlobalLogic specializes in software product R&D for emerging and established technology companies. Its services include everything from market analysis and product conceptualization to product engineering, migration, testing and support. The company has received widespread recognition for innovation in software product R&D, including its InfoWorld award-winning platform for distributed Agile development (GlobalLogic Velocity) and GlobalLogic Version 1.0SM, an offering for both early and late-stage companies that has helped GlobalLogic clients launch innovative and disruptive technologies at major conferences such as Demofall-2008.
About iYogi
iYogi is the first direct-to-consumer and server support service from India. Providing an Annual Unlimited subscription to technical support for $139.99 per year, iYogi now boasts of more than 50,000 customers. The company employs 600 professionals servicing customers in the US, UK, Canada, Australia and Singapore. Backed by Canaan Partners, Silicon Valley Bank and SAP Ventures, the company has been featured in MSNBC, ZDnet, Yahoo Finance and eWeek. It has also been declared a winner of the Red Herring 100 Award, a selection of the 100 most innovative private technology companies based in Asia. For further information please visit - http://www.iyogi.net/ .
About GlobalLogic
The leading specialist in global software product development services, GlobalLogic Inc. partners with emerging and established technology companies to help them bring great software products to market in less time and at less cost. GlobalLogic has developed a unique joint-venture model of partnering with technology companies to create a dedicated global delivery center in the US, India, China, Ukraine and Israel to serve as a virtual extension of a client's local development team. In other cases where the client does not have any internal engineering staff, GlobalLogic provides a "fab less" partnership from the start, with GlobalLogic taking ownership of the product engineering, platform and architecture. This approach allows companies to focus on the other aspects of a successful product launch, such as strategy, marketing, customer acquisition, go-to-market challenges and the demands of ever-changing markets. By leveraging GlobalLogic's global facilities, world-class engineers and state-of-the-art tools and processes, companies can increase the quality of their software products while dramatically reducing timeliness and operating costs - often by 30 percent or more.
iYogi Contact
Vishal DharPresident MarketingiYogi Inc.E-mail: awadhesh.singh@iyogi.netPhone: 1-212-229-0901

Advantage Of Bluetooth Technology.

There are several benefits to use Bluetooth technology.
1. automatic:Bluetooth doesn’t setup a connection. When two or more devices enter a range of up to 20-30 feet of each other, they will automatically begin to communicate without you having to do anything.

2.Sharing voice and data:The Bluetooth will allow compatible devices to share data and voice communications.this is important for mobile phones and headsets, as Bluetooth simplifies driving and talking on your cell phone.

3.Wireless:the main benefits and advantages to using wireless devices. Along with improving safety as a result of eliminating wires you don’t need.

4.Low interference:Bluetooth devices avoid interference from other wireless devices. Bluetooth use low power wireless signals.

5.Upgradeable:this is very easly for Bluetooth upgrade,There are newer versions of Bluetooth in the works, which offer many new advantages and backward compatible with older versions.

6.Low energy consumption: As a result of Bluetooth using low power signals, the technology requires very little energy and will use less battery or electrical power as a result. This is an excellent benefit for mobile devices, as Bluetooth won’t drain the battery.

7.Instant PAN (Personal Area Network):You can connect up to several Bluetooth devices to each other within a range. you can also set up multiple piconets or PAN.

Read more...

Important Tips For Upgrade Your Computer

If you decide to upgrade most of the components of your computer because they are outdated and old already that means that the upgrade price will be almost similar to buying a new computer.
If your computer is just one year old, you can just upgrade the memory or graphics card to further improve performance. With that, you can save money.
The hardware components to upgrade first?
Memory: Upgrading your computer’s RAM (Random Access Memory) can solve any computer-performance related issues.

Hard drive:If you love downloading and storing softwares, pictures and videos, you will need to have an extra hard disk space, Having an extra hard disk space can also be used for data back-up.

Upgrading your computer’s graphic card will enable your computer improve its resolution and speed deliverance.

Processor or Motherboard: if you will upgrade the processor, it is compatible with your motherboard and vice versa. Otherwise, your system will not work very well.
Maybe you are also asking, Do I have to upgrade the operating system? It is better to upgrade the operating system if you have a new computer.
New operating systems like Windows Vista require new hardware components that your old computer may not have.create a specific version of their software until everyone has upgraded to the latest operating system.

iPhone – The combination of Cell Phone and iPod

Before launching iPhone, Apple focus on multimedia, film editing software and also song playback and graphic design. Apple iPhone users can connect to PC users a lot easier.
A cell phone and an iPod all-in-one, the gadget provides a touch screen, virtual keyboard and shortcut buttons. It functions as an mp3 player, a camera and an internet browser with the use of Wi-Fi connectivity. And like all cell phones,
The iPhone is much better than oldest iPods.The regular OS X versions will not work with the iPhone programs because the processor used is different though these programs need to be developed specifically for the gadget
Depending on the online tech support program that you are using, there will be several different features available.Even so, many of third-party companies have already started online tech support we offer full diagnostics software, good for fixing just about any software related iphone, digital camera,printer ,computer program you can imagine.
we will require a technician who is very experienced, that can rebuild the ur online technical issue.

Latest Data Backup News

iyogi.net.au recently-launched Data Backup Service
Be proactive and back-up your data assets and user profile/settings, to restore your computer with our Online Data Back-Up Services. We offer a simple, secure, and a reasonable solution to traditional data back-up.
Data loss due to computer hardware failure, human errors, virus attack, or any natural disaster can cost thousands of dollars to your business. Estimates by industry connoisseurs reveal that even regular data back-ups can only help to retrieve half of the data.

Scope of Service:

* Create back-up of your computer files on CD, DVD, or external hard drive.
* Back up your documents, photos, audio files or videos.
* Configuring custom security solutions
* Simple, fast configuration of your online backup service account
* Fast online fast recovery
* Unmatchable customer care service

Prevent any danger spoil your valuable data now!

Our resolution rate of 87% and customer satisfaction rate of 93% are amongst the highest published benchmarks in the computer industry.

There is really no time like present to start. With us, you can avail support for over 72 desktop software applications, servers, hardware devices, printers, peripherals, routers and modems. A collection and price rare to find.

All this and many many more for a one time payment of $189.99 only.
That’s right. You get live 24/7 Unlimited Technical Support for any of issues related to set-up, installation, management, security of your PC and connected devices for a complete one year for just $189.99.

Configuring Windows Firewall

Checking for Windows Firewall

To see if you're running Windows Firewall:

1. Open the Windows Control Panel.
   • (Windows Vista) Click the Windows icon, and select Control Panel.
   • (Windows XP) Open the Windows Start Menu, and select Control Panel.
2. In the Control Panel, open the Windows Security Center.
   • (Windows Vista) Under the Security header, click Check this computer's security status.
3. Open the Windows Firewall header. Try to locate the following text:
   Windows Firewall is actively protecting your computer
4. If it is set to On (Recommended), you are using Windows Firewall.

Configuring Windows Firewall

If you're using Windows Firewall, you must verify that it is properly configured.

1. In the Windows Security Center, open the Windows Firewall settings dialog.
   • (Windows Vista) Click Windows Firewall. Then click Change settings. You may receive a User Account Control pop-up. Click Continue.
2. Click the General tab.
3. Allow connections:
   • (Windows Vista) Deselect the checkbox for Block all incoming connections.
   • (Windows XP) Deselect the checkbox for Don't allow exceptions
     
     
     
4. Click the Exceptions tab.
5. If Mozilla Firefox is listed, select it and click the Delete button.
6. In the Delete a Program dialog, click Yes.
7. Set Windows to alert you when it blocks a program:
   • (Windows Vista) Select the checkbox for Notify me when Windows Firewall blocks a new program.
   • (Windows XP) Select the checbox for Display a notification when Windows Firewall blocks a program
     
     
     
8. Click OK.
9. Now, try browsing to a web site with Firefox. You may receive a Windows Security Alert dialog asking if you want to block Firefox. Click Unblock.

Based on information from Firewalls (mozillaZine KB).

How Can Speed Up the Web

Internet Connection: By default, we assume you're on home DSL broadband, with a speed between 128K and 1M.
If your connection is faster than 1M, click Cable Modem / T1.
If your connection is slower than 128K, click Dialup.

Prefetching Pages: One way that Google Web Accelerator makes web pages load faster is by loading the content of some web pages in advance, even before you click on them (including the top search results on Google). To turn off prefetching, uncheck the Enable Prefetching box.

Cached Pages: Google Web Accelerator stores (caches) copies of viewed and prefetched pages. If you return to a page, Google Web Accelerator will check for a newer version of the page, unless you turn off this preference.

Clear Your History: To delete all the web pages stored in your Google Web Accelerator cache, just click the Clear History button.
Don't Accelerate These Sites: If a site is not compatible with Google Web Accelerator, or if you don't want requests for that site sent through Google, you can specify that it not be accelerated.

Visit http://webaccelerator.google.com to download and install the Google Web Accelerator.